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Vehicle Service Advisor For Car Dealership - Nuneaton

  • Location: Nuneaton
  • Basic salary: Up to £20000 p.a.
  • On Target Earnings: Up to £24500 p.a.
  • Category: Car Dealership
  • Department: Service Department Jobs
  • Job ref: J73449
  • Contact: Louisa Coggs
Apply

Our client requires an experienced Vehicle Service Advisor to work within their busy Automotive Service Department in Nuneaton.

Your key responsibilities will involve dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department

Key duties will include:
Advising on technical queries/issues.
Booking vehicles into the department for work to be carried out.
Informing customers of the progress of their vehicle.
Sell customer repairs/parts etc and finalising the invoice on completion.
Key performance measures will include Customer Satisfaction Scores and feedback to the department.
The ability to work independently in a busy, pressurised environment is essential.
Customer focus, relationship maintenance and communication skills are of paramount importance in this role.

The successful applicant will be IT literate, have a full driving licence, be self-motivated, with a proactive approach to customer service and will enjoy the challenge of influencing the success of the Automotive Service Department. A flexible approach to the role is required as the opportunity to become involved in other areas of the business is possible.

Hours are Monday to Friday 8.00am-6.00pm with Saturday mornings worked on a rota basis.

Customer facing Motor Trade or Vehicle Service Advisor experience is essential.

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Call Louisa Coggs directly on 02476 018195
Quote Job Reference J73449


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