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Service Advisor Job in Milford

Surrey
Milford
Service Department, Independent Garage
£32000 per annum
137122
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Automotive Customer Service Advisor Required in Milford, Surrey 
  • Service Advisor Job Opportunity- Trainees welcome to apply 
  • Pay: Up to £32,000 Basic DOE
  • Hours: 8.30 - 5.30pm Monday - Friday only! 
Are you passionate about cars and possess exceptional communication and customer service skills? Do you have a keen interest in the automotive industry and aspire to be a part of a dynamic team? If so, we have the perfect opportunity for you at a Car Garage in Farncombe, Surrey.

As a Automotive Industry based Customer Service Advisor, you will be the face of our company, providing excellent customer service and support to clients in the automotive service sector. This is an entry-level position ideal for individuals with a customer service background and a genuine enthusiasm for cars or willingness to learn. Comprehensive training will be provided to help you develop the necessary skills to excel in this role. 

Key Responsibilities of the Service Advisor:
  • Greet customers and assist with inquiries in a professional and friendly manner.
  • Schedule service appointments and communicate effectively with clients regarding their vehicle needs.
  • Liaise between customers and the service department to ensure smooth and efficient operations.
  • Provide accurate information about services, pricing, and timelines.
  • Upsell additional services based on customer needs and manufacturer recommendations.
  • Handle customer concerns and complaints with empathy and a solution-oriented approach.
  • Maintain detailed records of customer interactions and service transactions.
Qualifications Required of the Service Advisor:
  • Strong communication and interpersonal skills.
  • Enthusiasm for the automotive industry and a basic understanding of vehicle maintenance.
  • Excellent organisational abilities and attention to detail.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Willingness to learn and adapt to new processes.
Comprehensive on-the-job training will be provided to ensure you have the knowledge and skills required to succeed in this role. You will have the opportunity to learn from experienced professionals in the automotive service industry.

Benefits fo the successful Service Advisor:
  • Competitive salary with opportunity to earn bonus for delivering good customer service and upselling additional work required on their cars. 
  • Health insurance
  • Employee discounts on MOT's, Car purchases, mechanical repairs 
  • 20 Days holiday + bank holidays 
If this Trainee Customer Service Advisor job opportunity sounds like it would suit you, or you’d like to hear more about this role or similar ones in Surrey, please do not hesitate to get in touch with Tom Wharton. He helps people find new Automotive jobs. 

At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,800 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.
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