Contact
01603 701 077 Upload CV
Search for an exact word or phrase
"search query"
Use quotes to search for an exact word or set of words.
Search for either word
query OR query
If you want to search for jobs that may have just one of several words, include OR (capitalized) between the words. Without the OR, your results would typically show only jobs that match both terms.
Exclude a word
NOT query
Add a NOT before a word to exclude all results that include that word. 
Include a "fill in the blank"
query * query
Use an asterisk (*) within a query as a placeholder for any unknown or "wildcard" terms.

Automotive Career Guide - Service Team Leader

02-06-2019
Job seeker advice

As a Service Team Leader , you will be responsible for managing the Service Team and ensuring that every customer receives the best service possible. This role will include formulating and implementing strategies to help grow the department, coaching and supporting the service team, assisting management with interviews and training, managing complaints, cash handling and communicating key messages to the team.

Based in a Dealership, you will have regular interaction with new and existing customers. It is therefore essential that you can offer the highest levels of customer service by providing a knowledgeable, responsive and efficient service. You should lead by example and act as a mentor to your service team ensuring  processes and standards are adhered to, Service Advisors are reaching their targets and everyone is working towards the same goal.

You will report into the Service Manager and will be expected to prepare reports and attend regular meeting to ensure you have an all round view of what’s going on within the department at all times.

The role of Service Team Leader is very customer focused and has lots of potential for growth and promotion for the right person. The natural next steps would be the role of Service Manager and upwards.

Typical working hours in this role can be up to 40 hours per week and this can involves working some weekends as and when required. Salaries for this type of role range from £24K-28K depending on experience and as a Service Team Leader you will have the opportunity to earn performance based bonuses which can reach up to £32,000.

If you are looking for Service Team Leader roles in the Motor trade, then you have come to the right place. Our expert team of Automotive Recruitment Consultants have helped 1000’s of candidates find their dream job.

 

At Perfect Placement we recruit across all disciplines of the Motor Trade, including roles in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Porsche, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.

 

Contact our team today to see how we can assist your Motor Trade Job search.