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Parts Sales Advisor Job in Exeter

Devon
Exeter
Sales Department, Parts Factor
Competitive Salary
133707
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Car Parts Sales Advisor Required in Exeter, Devon
  • Pay: Competitive Salary
  • Hours: Monday - Friday + Saturday mornings on a rota
We are currently working with a well-established and well-oiled Motor Trade Parts Business who, due to expansion, are currently looking for an additional Parts Advisor to join our client's Automotive Parts Business to support their customers' Vehicle Parts needs.

The ideal Parts Advisor will have two years minimum automotive parts experience, preferably from a retail dealership front and back counter environment or a trade parts centre. Our client will be happy to consider other parts advisors from other departments of the Automotive industry.

Our client works directly with manufacturers and trade accounts. Our client's focus is accident repair parts, and the ideal candidate will have experience and knowledge of the fast-paced accident repair sector.

Within this Parts Advisor role, your typical duties will include:
  • Answering customer calls and responding to inquiries related to vehicle parts availability, compatibility, and pricing.
  • Providing technical support to customers to help them identify the correct part for their vehicle or equipment.
  • Interpreting technical specifications and diagrams to assist customers in selecting the appropriate parts.
  • Creating and maintaining accurate records of customer interactions, including orders, inquiries, and complaints.
  • Coordinating with suppliers to ensure that parts are available and delivered in a timely manner.
  • Assisting with the processing of orders, including verifying part numbers and pricing, and ensuring that orders are accurate and complete.
  • Troubleshooting problems related to parts orders and working with customers to resolve issues.
  • Providing after-sales support to ensure customer satisfaction and retention.
  • Staying up-to-date with product knowledge and industry trends to provide the best service possible.
If you are interested in this Vehicle Parts Advisor Vacancy or other Motor Trade Jobs in Devon, please contact James Gilchrist at Perfect Placement Automotive Recruitment.

At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career, please get in touch with us today. We are the leading UK Motor Trade Recruiters with over 1,800 Automotive Vacancies across the whole of the UK!!
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