- Working Hours: Monday - Friday 08:00 - 17:30 (1-hour unpaid lunch break)
- 1 in 3 Saturdays 08:00 - 13:00
- Competitive Salary
They represents several internationally recognised brands at over 17 locations across the Southeast of England who they have handpicked for their innovation, reliability, and value-for-money. Our client prides themselves on their customer service with every member of their 350 + team having the customers’ best interests at heart.
They are seeking an experienced automotive workshop controllers, ideally with experience using the Pinnacle DMS system, although this is not essential as full training can be provided to assist in their bustling service department.
They offer a supportive environment with plenty of opportunities for progression, competitive benefits, and a commitment to the well-being of their employees and customers.
What's in it for you as a Workshop Controller?
- Competitive Salary: Earn a great income with opportunities for monthly bonuses.
- Holiday Allowance: Enjoy a generous holiday package.
- Training & Development: Access to manufacturer training and opportunities for career progression.
- Employee Benefits: Discount on products and services, manufacturer incentives, and an employee well-being program.
- Maximize Workshop Efficiency: Ensure efficient use of materials, equipment, and labor to deliver the highest quality service and repairs.
- Customer Satisfaction: Maintain top levels of customer satisfaction and ensure customer retention through exceptional service.
- Team Collaboration: Work closely with the service team and management to plan labor levels and improve processes.
- Compliance & Safety: Ensure all work meets company, manufacturer, and industry guidelines for safety and quality.
- Process Improvement: Drive efficiency in the workshop to meet productivity, cost control, and customer satisfaction targets.
- Experience & Organization: You are highly experienced, organized, and can handle the demands of a busy workshop.
- People Skills: Strong communication and leadership skills to motivate and manage your team effectively.
- Customer Focus: A commitment to delivering first-class customer service.
- Technical Knowledge: Ideally, you have experience within the main dealer background.
- Adaptability: Quick to learn new processes and systems, with a focus on continuous improvement.
Applying from overseas? Please ensure you clearly explain your Right to work in UK Status within the body of your CV.
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