- Hours: 7am - 5.30pm Monday - Friday no weekends
- Pay: Circa £29k per annum + bonuses
They are seeking an Experienced Trade Parts Advisor who has at least 2 years experience within a Main Dealership; or from a similar environment, to join and support the work of their Parts Sales Operation within a B2B Automotive supplier environment. This is a crucial role to the success of the business, as such, the rewards and benefits they offset set them apart from other Car Parts Suppliers in their local area.
Some of the perks within this Parts Sales Advisor Role are as follows:
- 20 Days + Bank holidays per annum
- Pension contribution
- Career Development: our client loves Ambitious people, so if you feel like you have more to offer and you want to progress your career this is the perfect job for you as internal promotions offered before seeking externally with our clients business.
- Length of service celebrations; once you have worked with this company for give years, and every five years following, you are treated to some gift vouchers to say thank you for your loyalty and hard work.
Within this Part Sales Advisor role your typical duties will include:
- Responding to customer sales ordering ,queries and complaints in an efficient and professional manner
- Escalating customer issues with senior parts advisors and management when the need arises
- Adhering to company policies and procedures when interacting with customers
- Following up on customer calls to ensure that that customers are satisfied
- Staying up to date with products, services and policies by attending training sessions
- Ensuring that they accurately comprehend customer requests and issues by confirming and clarifying information
- Upselling products and services where possible and actively working towards reaching sales targets
- Maintaining accurate customer records in our customer relationship management (CRM) system and completing call logs and reports
- Parts look up and pre pick customer orders
If you would like more information about this Automotive Parts Sales Advisor or you would like to find out about other Automotive Jobs in Croydon contact Alex Perrin at Perfect Placement today! He helps people find new Automotive careers! He helps people find new Automotive jobs.
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