- Position: Bodyshop Receptionist
- Location: Dartford
- Salary: £26,000 - £32,000 DOE
- Hours: Monday - Friday, 9am - 5pm + lunch break
Key Responsibilities as a Bodyshop Receptionist:
- Acting as the first point of contact for customers, both in person and over the phone
- Identifying and capturing non-fault accident claims to help reduce courtesy car expenses
- Liaising with insurance companies and customers to streamline the repair process
- Accurately logging and managing customer information using Autoflow - DMS XP (experience preferred, but training can be provided)
- Ensuring exceptional customer service throughout the repair journey
- Experience in a Bodyshop or Insurance role is beneficial but not essential
- Excellent communication skills, whether from a telesales background, as a rental advisor (Enterprise experience is a plus), or in a customer service role
- Ability to build rapport and handle multiple tasks efficiently
- Results-driven with a focus on identifying non-fault claims to help save costs for the company
- Ambitious and keen to grow within the business, with potential to progress into sales or commission-based roles
- Commission potential: For those motivated by targets, a tailored commission package can be offered
- Career progression: Whether you excel in customer service or have sales ambitions, there are opportunities for growth
- Work-life balance: Enjoy the benefit of no weekend work
For more information, or to explore other automotive job opportunities in Dartford and Kent, please contact Liam Buffenbarger at Perfect Placement, the UK's leading Automotive Recruitment Consultancy.
Take the next step in your automotive career today!