- Up To £70,000 Basic Salary / £120,000 OTE
- Monday To Friday 8am - 6pm / Weekends When Required During Busy Periods
- Prestige Main Dealership Facilities
- Competitive 9% Pension Contribution Scheme
- Company Car
- Previous Aftersales Manager Experience Required
Key Responsibilities as an Aftersales Manager with our Client:
- Leadership & Team Management: Recruit, mentor, and lead a team of Service Advisors, Technicians, and Parts Advisors. Create a motivated, customer-focused environment that fosters professional growth.
- Customer Satisfaction: Ensure a high level of customer service, handling complaints and feedback promptly, and aiming to exceed customer expectations to maintain dealership reputation and loyalty.
- Process Optimisation: Implement and oversee processes to improve the department’s efficiency, focusing on productivity, minimising downtime, and ensuring quality in service and repair work.
- Financial Management: Set and monitor financial targets, manage budgets, and analyse profitability. Drive growth in the department through strategic initiatives that align with the dealership’s overall objectives.
- Inventory & Supplier Management: Oversee parts inventory, negotiate with suppliers, and ensure the department has access to the required tools, equipment, and materials to operate effectively.
- Compliance & Standards: Ensure the department adheres to brand, dealership, and legal standards, including health and safety protocols, manufacturer guidelines, and quality control.
- Proven experience as an Aftersales Manager in a franchised dealership environment.
- Strong leadership and communication skills with a customer-focused mindset.
- Excellent organisational skills with a focus on financial accountability.
- Sound knowledge of the automotive industry, dealership processes, and manufacturer standards.
- Up To £70,000 Basic Salary / £120,000 OTE
- Monday To Friday 8am - 6pm / Weekends When Required During Busy Periods
- Prestige Main Dealership Facilities
- Competitive 9% Pension Contribution Scheme
- Company Car
- Previous Aftersales Manager Experience Required
If you are interested in hearing more about this Aftersales Manager job in the Aylesbury area, please contact Ben Loft at Perfect Placement Today.
Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.