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Service Advisor Job in Chichester

West Sussex
Chichester
Service Department, Car Dealership
£30000 per annum
137168
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Service Advisor required in Chichester, West Sussex!
  • Basic salary: Up to £30,000 per year
  • Start date: January 2025
Working Hours as a Service Advisor:
  • Monday to Friday: 08:00 - 18:00
  • 1 in 2 Saturdays: 08:00 - 13:00 (with flexibility to swap and cover; contract will read every other Saturday)
  • Potential to reduce to 1 in 3 Saturdays in the future.
Additional Benefits for this Service Advisor:
  • Bonus Scheme:
    • £15 per service plan sold (3-5 per week, no hard selling required).
    • Upselling bonus in January.
    Systems Used For The Service Advisor:
    • Pinnacle DMS
    • ServiceBox – Stellantis
    Our client is seeking a dedicated Service Advisor to join their team. This is an exciting opportunity to work within a well-established dealership, offering competitive salary and benefits, including a rewarding bonus scheme for achieving service plan targets.

    Key Responsibilities as a Service Advisor:
    • Be the first point of contact for customers, handling all service inquiries.
    • Book vehicle services, repairs, and MOTs in line with customer requirements.
    • Use Pinnacle DMS and ServiceBox – Stellantis systems to manage customer appointments and service documentation.
    • Upsell services and products, including service plans, to help achieve targets.
    • Provide clear communication with customers regarding service progress and any additional work required.
    • Ensure a high standard of customer care, contributing to customer satisfaction and retention.
    The Ideal Service Advisor Candidate:
    • Previous experience as a Service Advisor or in a customer-facing role within the automotive industry.
    • Strong communication and organisational skills.
    • Familiarity with Pinnacle DMS and Service Box is beneficial, though training can be provided.
    • Ability to upsell and meet service plan targets without being pushy.
    • A positive attitude and a team player who thrives in a fast-paced environment.
    Why should you apply for this Service Advisor Role?
    • Competitive salary and bonus scheme.
    • Great work-life balance with Monday to Friday hours and every other Saturday.
    • Opportunity to grow and develop within a reputable Vauxhall Approved Dealership.
    • Supportive and friendly team environment.
    If you are passionate about customer service and want to be part of a successful team in a leading dealership Or Want To Know More About Other Automotive Jobs In Chichester, Worthing, Pulborough, Southampton, Fareham, Portsmouth And Hampshire, Then Please Contact Martin Bane At Perfect Placement Today.
     
    At Perfect Placement, We Specialise In Motor Trade Jobs, So If You Are Looking To Improve Your Automotive Career Please Get In Touch With Us Today. We Are The Leading UK Motor Trade Recruiters With Over 1,400 Automotive Vacancies Across The Whole Of The UK.
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