- Position: Automotive Trade Parts Advisor
- Location: Croydon
- Salary: £29,000 Basic + Incentives and Bonus
- Hours: Full-time, 45 hours per week, Monday - Friday, with 1 in 3 Saturday mornings on a rota basis
Our client is a leading automotive company dedicated to providing exceptional service and quality parts to their customers; this may include Crash Repair Centres, Independent Garages or other automotive centres requiring manufacturer OEM parts at trade prices.
Our client has a strong commitment to customer satisfaction and a passion delivering time and time again, they strive to deliver excellence in everything they do and open to suggestions to improve their business operation.
As an Automotive Trade Parts Advisor, you will be responsible for assisting trade customers with their parts enquiries, providing expert advice, and ensuring efficient order processing and delivery. Your role will be pivotal in maintaining strong relationships with our clients trade partners and delivering a seamless automotive parts service experience.
Key Responsibilities as a Trade Parts Advisor with our client:
- Assist trade customers with parts enquiries both in person and over the phone
- Provide expert advice and guidance on parts selection, compatibility, and availability
- Process orders accurately and efficiently, ensuring timely delivery
- Maintain a comprehensive knowledge of our product range and industry developments
- Build and maintain strong relationships with trade customers, fostering loyalty and satisfaction
- Collaborate effectively with other team members to achieve sales targets and deliver outstanding customer service
- Adhere to company policies and procedures, ensuring compliance with health and safety regulations
- Previous experience in automotive parts is essential for our client
- Strong customer service skills with a customer-focused approach
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced, team environment
- Attention to detail and accuracy in order processing
- Flexibility to work Saturday mornings on a rotational basis
- Competitive salary with incentives and bonus opportunities
- Ongoing training and development opportunities
- Employee discounts on automotive parts and services
- Friendly and supportive team environment
- Opportunities for career progression and advancement
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please get in touch with us today.