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Senior Service Advisor Job in Milton Kenyes

Buckinghamshire
Milton Kenyes
Service Department, Commercial Dealership
£32000 - £42000 per annum
137639
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Senior Service Advisor vacancy - Commercial Dealership - Milton Keynes
  • Salary: Up to £32,000 basic (On-Target Earnings of £42,000 with bonus scheme)
  • Working Hours: Monday to Friday, 8:00am - 6:00pm (1-hour lunch break)
  • Saturdays: 1 in 4 Saturday mornings, 8:30am - 12:30pm
We are excited to be recruiting for a Senior Service Advisor role at a commercial vehicle dealership based in Milton Keynes. This is a fantastic opportunity for an experienced individual to join a dedicated team and work within a fast-paced, professional environment.

If you're passionate about delivering excellent customer service and want to develop your career in the commercial automotive industry, this could be the perfect opportunity!

Key Responsibilities as a Senior Service Advisor:
  • Be the first point of contact for customers, providing friendly and efficient service both in-person and over the phone.
  • Manage customer bookings, ensuring all service and repair needs are met with a focus on quality and speed.
  • Collaborate with the service and parts teams to ensure smooth operations and excellent customer service.
  • Advise customers on vehicle maintenance, repairs, and additional services that would benefit them.
  • Handle inquiries related to commercial vehicles, offering expert advice and solutions.
  • Oversee the end-to-end customer journey, ensuring that every customer has a positive experience.
  • Complete necessary administrative tasks, including processing service orders, invoices, and keeping records up-to-date.
What’s in it for you if you join our client as a Senior Service Advisor?
  • Generous Holiday Entitlement: Enjoy 22 days of holiday, plus bank holidays, with the opportunity to increase to 28 days with service.
  • Pension Scheme: Benefit from a salary sacrifice pension scheme to support your long-term financial goals.
  • Employee Discounts: Access discounted vehicles and services through our dealership.
  • Upcoming Benefits Scheme: Be part of our exciting new colleague benefit scheme, set to launch soon.
  • Training & Career Development: Receive excellent manufacturer training to enhance your skills, with clear pathways for career progression.
Who We’re Looking For in a Senior Service Advisor:
  • Prior experience as a Service Advisor within a dealership, preferably with commercial vehicles.
  • Strong customer service skills, with the ability to communicate clearly and build rapport with clients.
  • A proactive and sales-driven attitude, focused on delivering the best solutions for customers.
  • Excellent organisational skills and the ability to manage time effectively in a busy environment.
If this sounds like the right role for you, we’d love to hear from you!

If you are interested in hearing more about this Senior Service Advisor job in the Milton Keynes area, please contact Tom Thacker at Perfect Placement Today.

Additionally, if you know someone who may be a great fit for this role, we offer a referral bonus for successful placements. Don’t hesitate to get in touch if you have someone in mind!

Take the next step in your career today—this could be the perfect opportunity for you or someone you know!
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