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Service Advisor Job in Southampton

Hampshire
Southampton
Car Dealership, Service Department
£30000 - £40000 per annum
138303
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Vehicle Service Advisor Required – Southampton, Hampshire
  • Monday to Friday 08:00 – 18:00, 1 in 3/4 Saturdays 08:00 – 12:30
  • Basic Salary up to £30,000, OTE £40,000
  • Excellent Bonus Structure
  • Franchised Dealership, Large Group
Our client, a Franchised Main Car Dealer is currently looking to hire a Service Advisor to join their team in a busy automotive environment in the Southampton Area.

Our client has a strong reputation within the automotive trade, with over 420 staff employed across Hampshire, West Sussex & Surrey. They offer a steady, well-paid employment with a pleasant atmosphere alongside continuous training and development.

They have a large successful service operation and are looking for a Service advisor to assist the team. You will ideally have an experience within a similar automotive related role or a background within front of house customer service roles with excellent administration skills.  

We have worked with this client for several years; they provide a great place to work and excellent earning and progression opportunities.

What’s in it for you as a Service Advisor?
  • A Competitive Basic Salary of up to £30,000
  • A fantastic Bonus Structure with OTE up to £40,000
  • Brand accredited training
  • A supportive Management Structure
  • Subsidised Manufacturer Car Purchase schemes for your family
  • Discounted MOT and servicing
  • Future Development Opportunities with a Large Group
  • Access to a large stock with regular deliveries
Duties of a Service Advisor with our Client:
  • Attending to customers when dropping off and collecting their vehicles for service/repair.
  • Taking accurate notes of the customer's requests and communicating them to the workshop team.
  • Keeping customers updated during the day with the progress of their vehicle.
  • Costing and gaining permission for any additional work found.
  • Preparing and presenting the customer invoice and associated paperwork.
  • Giving a full explanation to the customer of the work undertaken.
  • Presenting service products such as service plans, extended warranties etc.
What our client expects of their Service Advisor:
  • IT literate
  • Customer focused
  • Ability to upsell
  • Excellent customer satisfaction skills
  • Confident communication skills
  • Ideally experience with Pinnacle DME
  • Organisation skills and being able to manage customer appointments.
  • Full UK Driving Licence. – Preferably Clean
This Service Advisor vacancy is based in Southampton and our Client is ideally looking for motor trade experienced applicants.

We will not send your CV to a job until we have spoken to you, so it is imperative that you provide a daytime contact number preferably your mobile number.

If you are interested in hearing more about this Service advisor, please do not hesitate to contact Lee Squire at Perfect Placement today.

At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career, please get in touch with us today. We are the leading UK Motor Trade Recruiters with over 1,400 Automotive Vacancies across the whole of the UK.
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