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IT Technical Support Advisor Job in Bidford-on-Avon

West Midlands
Bidford-on-Avon
Administration and Accounts
£30000 - £38000 per annum
138711
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IT Technical Support Advisor required in Bidford-On-Avon
  • Reputable Automotive Specialist. 
  • Basic Salary circa £30,000
  • 40 hours Monday to Friday
  • Including remote working at weekends, once successful completed probation
  • Fantastic opportunity for someone who's got a passion for high performance cars and loves all things tech! 
This is an exciting opportunity for an IT enthusiast to join an innovative and dynamic Car Software Company, where the successful candidate will become an integral part of the company’s future success and expansion plans. Based from their high-spec headquarters in the West Midlands! 

This is a fantastic opportunity to join a highly experienced Technical support team where you will provide exemplary customer service and support to customers, confidently assisting and resolving their technical queries.

Your Duties Will as an IT Technical Advisor Include
  • Custom file writing (ECU enhancement programmes)
  • Customer services and product delivery 
  • Dealer support and training 
  • Training material enhancement and development 
  • Act database maintenance and reporting 
  • File key reporting and management
  • Setting file management/monitoring
  • Dyno testing and product research
  • Support Workshop activities and dyno testing

As an IT Support Advisor, you will:
  • Have a passion for performance cars and motorsport
  • Have strong background in Python (preferred) or other coding languages
  • Display a strong desire to pursue a career within IT.
  • Possess an academic qualification in IT or related subject (desirable but not essential).
  • Have previous experience within an IT support role
  • Be a confident communicator with the ability to provide exemplary customer service.
  • Be patient and persistent, able to pacify a situation and find the most relevant resolution.
  • Be highly committed to self development and continuous improvement.
A truly exciting prospect for individuals who demonstrate a passion for all things IT and Cars; full training and development opportunities will be presented.

If you are interested in this IT Technical Advisor Vacancy or want to find out about other Automotive Jobs in the West Midlands, please contact Matt at Perfect Placement today.

Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
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