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Bodyshop Advisor Job in Andover

Hampshire
Andover
Administration and Accounts, Accident Repair Centre
£34000 per annum
138981
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Bodyshop Customer Service Advisor required in Andover
  • Starting salary up to £34,000 per annum.
  • Working hours are from 8:00am-5:00pm, Monday to Friday.
Our client, an automotive accident repair centre located in the Andover region, is currently looking to recruit an experienced and professional Customer Service Advisor to join their team.

Reporting to the Bodyshop Manager and working as part of a friendly team, as a Customer Service Advisor, your responsibilities will include, but are not limited to:
  • Welcoming customers in a friendly and courteous manner.
  • Booking vehicles for accident/cosmetic body repairs.
  • Liaising with the Bodyshop Manager to keep track of the vehicles' progress and ensure the vehicle is ready at the promised time.
  • Providing exceptional customer service, including establishing customers' onward travel arrangements, updating customers whilst their vehicle is in the workshop, handing over vehicles after repair work and maintaining ongoing relationships with your customers.
  • Maintain thorough product knowledge and update your knowledge through manufacturer-led training.
  • Adopting a sales approach regarding the upsell of repairs required and relevant approved products
  • Maintain good housekeeping standards and orderly administration of your work.
To be eligible for this role, you will need strong experience working in a similar customer service-orientated role in the automotive industry, preferably in a similar accident/body repair environment. Overall, you will be IT literate and have strong communication and organisational skills as our clients are focused on giving great customer service to both their customers and work providers. 

What's in it for you? For your hard work as a Customer Service Advisor, our client is offering:
  • Starting salary up to 34,000 per annum pending experience and current earnings.
  • 30 days annual holidays allowance (including bank holidays).
  • Access to full manufacturer-accredited training and long-term career development.
  • Additional company benefits include staff purchase discounts, a health care cash plan for you and your family, and access to hundreds of shopping/dining out/gym discounts. 
  • 8:00am-5:00pm, Monday to Friday.
If you are interested in hearing more about this Bodyshop Service Advisor job in the Andover area, please contact Hamish Lowrie at Perfect Placement Today.

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
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