Contact
01603 701 077 Upload CV
Search for an exact word or phrase
"search query"
Use quotes to search for an exact word or set of words.
Search for either word
query OR query
If you want to search for jobs that may have just one of several words, include OR (capitalized) between the words. Without the OR, your results would typically show only jobs that match both terms.
Exclude a word
NOT query
Add a NOT before a word to exclude all results that include that word. 
Include a "fill in the blank"
query * query
Use an asterisk (*) within a query as a placeholder for any unknown or "wildcard" terms.

Aftersales Manager Job in Bradford

West Yorkshire
Bradford
Management, Parts Department, Service Department, Car Dealership
£60000 - £75000 per annum
139052
Apply
Aftersales Manager required in the Bradford area
  • Attractive salary package – £75,000 OTE
  • 40 Hour week
  • Full-time Permanent role 
  • Must have a proven track record of managing successful service teams. 
  • Join a longstanding trusted client of ours 
  • Move with security!
Our client is seeking a skilled and motivated Aftersales Manager to oversee their premium multi-franchise Service department, managing two workshops that service premium brands. As an integral member of the site leadership team, you’ll be accountable for driving performance, delivering exceptional customer experiences, and ensuring the department operates efficiently and profitably.

For this Aftersales Manager role you will need: 
  • Demonstrated success in a Service/Aftersales position within the automotive sector.
  • A proven track record of leading, mentoring, and developing high-performing teams to consistently achieve and surpass objectives.
  • A strong focus on customer service, with the ability to foster a culture of ongoing improvement.
  • Comprehensive understanding of industry practices and the key processes in service operations.
  • Outstanding leadership abilities, with a talent for inspiring and motivating teams.
  • Excellent communication skills, both verbal and written.
  • Meticulous attention to detail and a dedication to upholding high service standards.
  • A full, clean driving licence with no significant penalties.
  • Essential experience in managing an automotive service department or aftersales operation.
For this Aftersales Manager role you will be:
  • Support the Head of Business in upholding brand standards and building strong relationships with Brands.
  • Lead, coach, and develop a high-performing service team to deliver outstanding customer service and meet set targets.
  • Effectively manage resources to optimise workshop capacity and ensure the timely completion of tasks.
  • Supervise diary bookings to maintain correct workshop allocation and ensure efficient time management.
  • Boost profitability by promoting additional services and products to customers.
  • Review financial goals and performance metrics, identifying areas for improvement and discussing any concerns with the Head of Business.
  • Address customer complaints promptly and professionally, ensuring fair resolutions and implementing corrective actions to prevent future issues.
  • Cultivate a team culture focused on high performance, accountability, and excellence.
The successful Aftersales Manager will get:
  • Attractive salary package – £75,000 OTE
  • Life assurance and company pension scheme 
  • 26 days of annual leave, increasing with length of service 
  • Generous paid leave
  • Opportunities for personal and professional growth through training and leadership development programmes.
  • Exclusive service discounts for you, your family, and friends.
  • Recognition for long service and loyalty-based rewards.
If this Aftersales Manager Vacancy interests you or you would like to find out about other Motor Trade Jobs in West Yorkshire, please contact Charlotte Styles at Perfect Placement now!

We are the UK's leading Automotive Recruitment Consultancy, if you are looking to refresh your Automotive Career please contact us, we have many Motor Trade Jobs available across the whole of the UK.
Apply
Create Job Alert