- Location: West London, Chiswick
- Salary: £100,000 - £110,000 OTE
- Hours: 45 hours per week
In this highly influential position, you will lead a dedicated team of 50 of automotive skilled professionals, supported by an experienced management group. Your mission is to drive customer satisfaction and aftersales profitability, ensuring the dealership delivers an exceptional experience that aligns with the prestige brand’s values. Reporting directly to the Dealer Principal, you will play a key role in both the dealership’s leadership team and the wider group’s aftersales strategy.
Key Responsibilities of an Aftersales Manager with our client:
- Lead and inspire a high-performing aftersales team
- Develop and implement service strategies to exceed targets
- Oversee service operations and streamline processes for maximum efficiency
- Monitor customer satisfaction and implement continuous improvements
- Manage budgets, service plans, and department profitability
- Collaborate with the senior management team to drive business success
- Proven experience as an Aftersales Manager, General Manager, or Dealer Principal
- Expertise in aftersales operations within a large-scale automotive environment
- Passion for the automotive industry and delivering a premium customer experience
- Strong leadership and commercial acumen
- Valid UK Driver’s License
- Competitive salary + performance-based bonus (OTE £110,000)
- Company car (Employer funded) + fuel card for personal & business use
- 25 days holiday + bank holidays + extra days for long service
- Life Assurance & Pension Scheme
- Mental health champions & Employee Assistance Program
- Exclusive discounts on high street brands, restaurants, gyms & Porsche products
- Employee representation body – your voice at work
Apply today and take your career to the next level!
If you would like more information about this Aftersales Manager Vacancy or you would like to find out about other Automotive jobs in Chiswick please contact Liam Buffenbarger at Perfect Placement today! He helps people find new automotive jobs.
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