- Starting salary up to £12.21 per hour plus additional bonuses available.
- 2 days per week (8:15am-5:30pm). One day must be a Tuesday. Also 1 in 4 Saturdays 8:30am-12:30pm.
- Excellent long-term career prospects within a local business operating for over 70 years.
Reporting to the Aftersales Manager, and working in a team of other Vehicle Service Advisors, you will be managing workloads and customer deadlines by allocating tasks and ensuring our client's customers receive the best experience. As well as this you will greet customers into the Service Department, extensively liaise with the workshop to chase work in progress, keep customers informed of the progress of their vehicle, and up-sell on additional products and services where possible.
Do you need previous Service Advisor experience? In short; no!
The successful candidate would ideally be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Strong organisational skills along with IT literacy (any experience with Kerridge/CDK preferable) would be of high priority. Recent or current experience as a Vehicle Service Advisor or a similar role within the automotive industry would be highly desirable however is non-essential. A UK driving licence with minimal points is however essential.
What's in it for you? For your hard work as a Vehicle Service Advisor, our client is offering:
- Starting salary from £12.21 per hour.
- Access to additional bonuses for upselling of additional products/services and customer service scorings with fantastic financial benefits.
- 22 days annual holiday allowance pro rata'd plus the 8 bank holidays.
- Overtime including Saturdays paid at standard rate.
- Full in-house and manufacturer-approved training provided.
- Company pension and staff purchase discounts.
- Excellent long-term career prospects within a local business operating for over 70 years.
- 2 days per week (8:15am-5:30pm). One day must be a Tuesday. Also 1 in 4 Saturdays 8:30am-12:30pm.
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