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Service Manager Job in Bury St Edmunds

Suffolk
Bury St Edmunds
Service Department, Car Dealership, Management
£40000 - £45000 per annum
139637
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Hands on Service Manager 
  • Location: Bury St Edmunds 
  • Salary: Up to £40,000 (Basic) + Bonus (KPI-based)
  • Perks: 25 days holiday + Bank Holidays, Company Car Scheme, Fuel Card
We’re delighted to be working with a franchise brand in Bury St Edmunds, known for its excellence and reputation in the industry. We are currently recruiting for an experienced Service Manager to lead and oversee the day-to-day operations of their service department.

This is a fantastic opportunity for an individual with a strong background in service management, who is looking for a rewarding role with a well-established brand. The position offers a competitive salary of up to £40,000 per year, plus a performance-based bonus structure linked to KPIs. You will also enjoy a host of fantastic benefits, including a company car scheme and fuel card.

Key Responsibilities asa Service Manager:
  • Managing and leading a team of service staff, ensuring high levels of customer satisfaction and service delivery.
  • Overseeing daily service operations, ensuring efficiency and adherence to brand standards.
  • Achieving and exceeding KPIs and service targets.
  • Ensuring a smooth workflow, with attention to the scheduling of jobs, stock control, and customer communication.
  • Handling customer complaints or issues promptly and professionally.
  • Managing resources, training, and development of staff to maintain high standards.
  • Reporting to senior management on performance and suggesting improvements.
Skills & Experience Required:
  • Previous experience in a service management role, ideally within a franchise or similar industry.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work to targets and KPIs.
  • Strong problem-solving abilities and a customer-centric approach.
  • Valid driving license.
Perks and Benefits:
  • Up to £40,000 basic salary with an achievable bonus structure based on KPIs.
  • Company car scheme and fuel card for business and personal use.
  • 25 days holiday plus bank holidays, allowing for a great work-life balance.
  • Supportive and dynamic work environment with the opportunity for growth within a renowned franchise brand.
If you are interested in hearing more about this Service Manager job in the Bury St Edmunds area, please contact Danielle at Perfect Placement Today.

Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
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