Contact
01603 701 077 Upload CV
Search for an exact word or phrase
"search query"
Use quotes to search for an exact word or set of words.
Search for either word
query OR query
If you want to search for jobs that may have just one of several words, include OR (capitalized) between the words. Without the OR, your results would typically show only jobs that match both terms.
Exclude a word
NOT query
Add a NOT before a word to exclude all results that include that word. 
Include a "fill in the blank"
query * query
Use an asterisk (*) within a query as a placeholder for any unknown or "wildcard" terms.

Workshop Controller Job in Norwich

Norfolk
Norwich
Service Department, Car Dealership
£30000 per annum
121104
Apply
Workshop Controller Norwich 

Our Client a highly prestigious dealer in the Norfolk region is looking to hire a highly skilled and experienced Workshop controller.

Our client is known for its award-winning customer care. The Workshop Controller role is one of the key roles within the Dealership.

The Workshop Controller will liaise with the Service Department and to be on hand to answer any queries from other departments and customers. Quality checking, ordering of parts, audit and compliance as well as health and safety are also important elements of this role.

As line manager for the technicians, the Workshop Controller is responsible for performance management, coaching and development of the team. The Workshop Controller will be expected to carry out light duties and MOT’s if required.
This role is Customer facing and may include road tests and managing query resolution. The Workshop Controller is are expected to uphold the highest ethical standards.

Workshop Controller Key Responsibilities incldue:
  •  Customer Satisfaction - To assist management in implementing and maintaining effective processes to achieve the highest possible customer satisfaction levels
  • Generating Gross Profit - To deliver gross profit in the department by maximising the number of hours available, driving revenue per transaction, ensuring 100% adherence to the VHC process and motivating product sales
  • Workshop Loading - To distribute and control the issue of work to the Technicians to maximise quality and overall efficiency
  • Supervising the Team - To lead, motivate, coach and develop the team to achieve their daily objectives
  • Parts Liaison - To ensure a strong relationship is maintained with the parts department to maximise parts availability.
  • Documentation Quality - To ensure the accurate completion of all relevant documentation for each repair
  • Manufacturer Franchise Warranty Standards - To ensure that the manufacturer’s warranty standards and requirements are met
Benefits for this Workshop Controller role:
  • Salary + bonus negotiable depending on experience
  • 28 days holidays
  • Pension Scheme
  • Training and Development
  • Death in Service
Perfect Placement have over 2000 Motor Trade Jobs across the whole of the UK. If you are looking for a New Job in the Automotive Industry, trust our team of experts with your Job Search.

If this Workshop Controller Job interests you and you would like to know more about it or other Automotive Jobs in Norwich please contact Danielle Axtell Carty at Perfect Placement UK Ltd.
Apply
Create Job Alert