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Service Advisor Job in Thornbury

Gloucestershire
Thornbury
Service Department, Main Dealership, Service Department, Car Dealership
£25000 - £29800 per annum
128060
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Service Advisor required in Thornbury, South Gloucestershire.
  • Starting salary of £25,000 per annum plus £3,000+ uncapped bonus potential and overtime paid at time and a half rate.
  • 7:45am-5:00pm Monday to Friday with a half hour lunch and 1 in 2 Saturdays 8:00am-12:00pm paid as overtime.
  • Access to manufacturer accredited training/development with a multi-award-winning car brand.
Our client, an independent franchise approved car dealership situated in Thornbury, South Gloucestershire, are currently looking to recruit a Vehicle Service Advisor to join their business. 

Reporting to the Service Manager and alongside another Vehicle Service Advisors, you will be responsible for providing a pro-active service to customers requesting to schedule their vehicles in for MOT's, servicing, maintenance, or repair work and arranging where necessary a courtesy vehicle. As a Vehicle Service Advisor, you will greet customers into the Service Department, extensively liaise with the workshop to chase work in progress, carry out upselling of additional products and services where possible, and keep customers informed of the progress on their vehicle amongst other ad-hoc responsibilities.

The successful Service Advisor would ideally be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Very strong organisational skills along with IT literacy would be of high priority. Experience with the dealer management system Pinewood Pinnacle would be preferable but isn't essential. Experience working in a similar role as a Vehicle Service Advisor would be highly beneficial however our client is willing to consider service advisors with no direct experience in the role provided they come from a strong customer service orientated role in the motor trade and they have a full clean UK driving license with minimal points.

Due to our client being located in Thornbury, South Gloucestershire, and being just off the motorway, this job is easily accessible for candidates located in Bristol, North Somerset, South Gloucestershire and South East Wales. 

What's in it for you? For your hard work as a Vehicle Service Advisor, our client is offering:
  • Starting salary up to £25,000 per annum. 
  • Uncapped upselling and customer service scoring bonuses of up to £3,000+ per annum.
  • Overtime paid at time and a half rate. 
  • Access to manufacturer accredited training/development with a multi-award-winning car brand.
  • 22 days annual leave plus the 8 bank holidays.
  • Workplace pension scheme.
  • Various company benefits including staff discounts, life assurance, long service/loyalty awards and inter-company competitions. 
  • Fantastic long-term career prospects with an independent and local family run business.
  • Working hours from 7:45am-5:00pm Monday to Friday with a half hour lunch and 1 in 2 Saturdays 8:00am-12:00pm paid as overtime.
If this Vehicle Service Advisor vacancy interests you or if you would like to find out about other Motor Trade Jobs in South Gloucestershire, please contact Hamish Lowrie at Perfect Placement now!

Our team of Automotive Recruitment Consultants all share a passion for finding our job seekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
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