- Starting salary up to £26,000 per annum with up to £32,000+ annual on-target-earnings.
- Working hours from 8:00am-6:00pm Monday to Friday with a 5:00pm finish 1 in 4 and 1 in 3 Saturdays 8:00am-1:00pm.
- Fantastic long-term career development prospects with a business operating since 2008 with over 20 dealerships across England.
Reporting to the Service Manager and working with a friendly service reception team, you will need to be a confident relationship builder, be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first-class service, also achieving the company objectives and targets. You will greet customers in to the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed.
The successful Service Advisor candidate would ideally be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Very strong organisational skills along with knowledge of Microsoft Office, Excel and DMS systems (Kerridge/Keyloop preferable) would be of high priority. At least one to two years current or recent experience as a Vehicle Service Advisor within a franchise approved automotive dealership is essential to our client at this stage alongside a full clean UK driving license with minimal points.
What's in it for you? For your hard work as a Vehicle Service Advisor our client is offering...
- Starting salary up to £26,000 per annum pending experience.
- Access to performance related bonus scheme of up to £6,000+ per annum.
- 33 days annual holiday allowance (including the bank holidays and your birthday).
- Full in-house training/development provided.
- Contributory workplace pension scheme offering enhanced employer contributions.
- Various company benefits including staff purchase discounts, access to discounts for hundreds of online and high-street retailers, city to work scheme and death in service benefit.
- Fantastic long-term career development prospects with a business operating since 2008 with over 20 dealerships across England.
- Working hours from 8:00am-6:00pm Monday to Friday with a 5:00pm finish 1 in 4 and 1 in 3 Saturdays 8:00am-1:00pm.
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