- Basic salary and bonuses providing an uncapped on-target-earnings of £30,000+ per annum.
- Monday to Friday 8:00am-5:30pm with 1 in 3 Saturdays 8:30am-12:30pm.
- Rare chance to work with an iconic and progressive brand in the motor industry.
Reporting to the Aftersales Manager and working alongside a team of other Vehicle Service Advisors, you will need to be a confident relationship builder, be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first class service, also achieving the company objectives and targets. You will greet customers in to the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed.
The successful candidate would ideally be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Strong organisational skills along with IT literacy (any experience with Pinewood Pinnacle preferable) would be of high priority. Recent or current experience as a Vehicle Service Advisor or a similar role within the automotive industry would be highly desirable however is non-essential provided you come from a strong customer service orientated background. A UK driving licence with minimal points is however essential.
For your hard work as a Vehicle Service Advisor our client is offering...
- Starting salary negotiable pending experience with a salary increase once brand accredited.
- Performance related bonus scheme of up to £6,000 per annum paid monthly.
- 30 days annual leave (including the bank holidays).
- Workplace pension scheme.
- Access to brand accredited training and genuine career development and progression.
- Various company benefits including staff discounts, cycle to work scheme, competitions, and shared parental leave.
- Rare chance to work with an iconic and progressive brand in the motor industry.
- Working hours from 8:00am-5:30pm Monday to Friday with 1 in 3 Saturdays 8:30am-12:30pm.
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