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Service Advisor Job in Tewkesbury

Gloucestershire
Tewkesbury
Service Department, Car Dealership
£30000 - £32400 per annum
134509
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Vehicle Service Advisor required in Tewkesbury.
  • Starting salary between £28-30,000 per annum plus up to £2,400 additional bonus potential. 
  • 8:00am-5:30pm Mon to Fri and 1 in 2 Sat 8:00am-1:00pm paid as overtime.
  • Fantastic long-term career prospects with a family-run business operating since 1984. 
Our client, a family-run franchise-approved car dealer group situated throughout the West Midlands, is currently looking to hire a Service Advisor to join one of their dealerships in Tewkesbury.

Reporting to the Service Manager and working alongside a small aftersales team, as a Service Advisor you will be responsible for providing a pro-active service to customers requesting to schedule their vehicles for service, maintenance or repair work and arranging where necessary a courtesy vehicle. You will greet customers in the Service Department, extensively liaise with the workshop to chase work in progress, carry out upselling of additional products and services where possible, and keep customers informed of the progress on their vehicle amongst other ad-hoc responsibilities.

Do you need previous experience as a Service Advisor? In short, no! 

The successful candidate would ideally be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Very strong organisational skills along with IT literacy would be of high priority. Experience with the dealer management system Kerridge/Keyloop would be preferable but isn't essential. Experience working in a similar role as a Service Advisor would be highly beneficial however our client is willing to consider candidates with no direct experience in the role provided they come from a strong customer service orientated role in the motor trade and they have a full clean UK driving license with minimal points.

What's in it for you? For your hard work as a Vehicle Service Advisor, our client is offering:
  • Starting salary between £28-30,000 per annum pending experience. 
  • Up to £2,400 additional performance-related bonus potential, paid monthly. 
  • 30 days annual leave (including the bank holidays).
  • Access to full in-house and manufacturer-approved training on ICE and electric vehicles. 
  • Workplace pension scheme and staff purchase discounts including on vehicles, petrol, and at our client's convenience store.
  • Fantastic long-term career prospects with a family-run business operating since 1984. 
  • Working hours from 8:00am-5:30pm Mon to Fri and 1 in 2 Sat 8:00am-1:00pm.
Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.

If you are interested in hearing more about this Service Advisor job in the Tewkesbury area, please contact Josh Buck at Perfect Placement Today.
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