Our client a well-established family-run car garage located in Wimbledon, looking for a dedicated and experienced Motor Trade Service Manager to join their team. If you have a passion and knowledge for the automotive industry and thrive in a customer-focused environment, our clients want to hear from you!
- Salary: Up to £40k Basic DOE + £4k Bonus
- Hours: 8am - 6pm Monday - Friday + Saturday mornings on a rotational basis
- Oversee the daily operations of our service department, ensuring efficient and high-quality service delivery.
- Manage, motivate, and lead the service team to achieve performance targets and maintain excellent customer satisfaction.
- Develop and implement service policies and procedures to improve workflow and productivity.
- Handle customer inquiries, concerns, and complaints with professionalism and ensure timely resolutions.
- Coordinate with other departments to streamline operations and enhance customer service.
- Monitor service department performance through key metrics and prepare regular reports for management.
- Ensure compliance with health and safety regulations and industry standards.
- Proven experience in a similar role within the automotive industry.
- Strong leadership and team management skills.
- Excellent communication and customer service abilities.
- Ability to work under pressure and handle multiple tasks effectively.
- Proficient in using automotive service software and systems.
- A valid UK driving license.
- Competitive salary with a basic pay of £40k plus a £6k bonus.
- Opportunity to work in a supportive and friendly family-run business.
- Continuous professional development and training opportunities.
- Company benefits and perks.
Send your CV and a cover letter outlining your experience and suitability for the Service Manager role to Alex Perrin at Perfect Placement. He helps people find new Automotive jobs We look forward to hearing from you!
Join our clients business and make a difference in the automotive service industry!
At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career please get in touch with us today. We are the leading UK Motor Trade Recruiters with over 1,800 Automotive Vacancies across the whole of the UK!!