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Service Advisor Job in Gloucester

Gloucestershire
Gloucester
Service Department, Car Dealership
£30000 - £38000 per annum
135795
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Vehicle Service Advisor required in Gloucester.
  • Starting salary up to £30,000 per annum plus a bonus scheme/overtime providing an OTE of £38,000 per annum. 
  • Monday to Friday 8:00am-6:00pm with an hour lunch break and 1 in 3 Saturdays 8:30am-12:30pm.
  • Fantastic long-term career development prospects with a family run motor retail group and and AM Award Dealer Group of the Year.
Our client, a premium franchise approved car dealership situated in the Gloucester region, are currently looking to recruit a Vehicle Service Advisor to join their busy Service Department. 

Reporting to the Aftersales Manager and working alongside two other Vehicle Service Advisors and a workshop team, you will need to be a confident relationship builder, be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first class service, also achieving the company objectives and targets. You will greet customers in to the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed. 

Due to the nature of this role the successful Service Advisor candidate would need to have two years prior or present experience working as a Vehicle Service Advisor or similar within the motor industry. It is essential that you are able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Any experience working with Warranty would be highly desirable however non essential. Overall you will have a passion for working for the manufacturer and have very strong organisational skills along with IT proficiency (experience with the Kerridge/Keyloop DMS system would be highly advantageous but is non-essential). Liaising with manufacturer to authorise warranty repairs, and a general knowledge of automotive warranty procedures would also be advantageous but is non-essential. 

What's in it for you? For your hard work as a Vehicle Service Advisor our client is offering...
  • Starting salary between £28-30,000 per annum pending experience.
  • Access to performance related bonus scheme and overtime providing an additional of £8,000+ to your salary.
  • 31 days annual holiday allowance (including the bank holidays) with your holiday allowance increasing over length of service.
  • Full in-house training/development provided.
  • Contributory workplace pension scheme.
  • Benefits platform with employee support programme.
  • Discounted rates of vehicle parts and servicing.
  • Fantastic long-term career development prospects with a family run motor retail group and and AM Award Dealer Group of the Year.
  • Working hours from Monday to Friday 8:00am-6:00pm with a 1 hour lunch break and 1 in 3 Saturday mornings 8:30am-12:30pm.
At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,500 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.

If you are interested in hearing more about this Service Advisor job in the Gloucester area, please contact Josh Buck at Perfect Placement Today.
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