- Location: Bolton
- Working Hours: Permanent Full-Time, Monday-Thursday, with flexibility to work until 10 pm
- Salary: Up to £45,000 basic, plus a comprehensive benefits package, bonuses, overtime, and other perks
Key Responsibilities of the VDA / Estimator:
- Carry out computerised estimates using Audatex
- Communicate effectively with customers, providing updates on repairs and estimated completion times
- Compile and manage repair documentation, including detailed information on estimates
- Record all repair details in the Advance system for seamless tracking
- Oversee vehicle progress throughout the repair process
- Collaborate with Engineers, negotiating estimates and discussing claims
- Identify opportunities for additional, non-insurance related repairs
- Conduct mobile and drive-by estimates as required
- Maintain equipment and support other team members as needed
- Proven experience or in-depth knowledge of the automotive repair industry
- ATA Accreditation is highly desirable
- Strong customer service skills and dedication to delivering a high-quality experience
- Excellent organisational skills with adaptability to manage workflow across various departments
- Valid UK driving license
- Competitive bonus scheme
- Group income protection with 24-hour GP access and medical advice for employees and their families
- Comprehensive benefits and rewards package
- Employer-matched pension contributions
- Exclusive discounts on Aviva products and other services
- Schemes for electric vehicle purchase for all employees
- Main manufacturer approvals including Jaguar, Land Rover, Mercedes-Benz, BMW, Mini, and Volkswagen
- Recognised for awards in customer service, apprenticeships, and IT innovations
If this VDA/Estimator role in Bolton appeals to you, or if you’re interested in exploring other automotive opportunities, please contact Paul Martin at Perfect Placement UK Ltd.
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