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Bodyshop Advisor Job in Patchway

Bristol
Patchway
Administration and Accounts, Accident Repair Centre
£28000 - £31000 per annum
136358
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Bodyshop Customer Service Advisor required in North Bristol.
  • Starting salary up to £28,000 per annum with £3,000 annual bonus potential.
  • Working hours from 8:00am-5:30pm Monday to Friday.
Our client, an automotive accident repair centre located in the North Bristol region, is currently looking to recruit an experienced and professional Customer Service Advisor to join their team.

Reporting to the Bodyshop Manager and working as part of a friendly team, as a Customer Service Advisor, your responsibilities will include, but are not limited to:
  • Welcoming customers in a friendly and courteous manner.
  • Booking vehicles for accident/cosmetic body repairs.
  • Liaising with the Bodyshop Manager to keep track of the vehicles' progress and ensure the vehicle is ready at the promised time.
  • Providing exceptional customer service, including establishing customers' onward travel arrangements, updating customers whilst their vehicle is in the workshop, handing over vehicles after repair work and maintaining ongoing relationships with your customers.
  • Maintaining thorough product knowledge and updating your knowledge through manufacturer-led training.
  • Adopting a sales approach regarding the upsell of repairs required and relevant approved products
  • Maintaining good housekeeping standards and orderly administration of your work.
To be eligible for this role you will need strong experience working in a similar customer service-orientated role in the automotive industry, preferably in a similar accident/body repair environment. Overall you will be IT literate and have strong communication and organisational skills as our clients are focused on giving great customer service to both their customers and work providers. Any experience with the Autoflow and Kerridge/Keyloop software systems would be highly beneficial but is non-essential. 

What's in it for you? For your hard work as a Customer Service Advisor, our client is offering:
  • Starting salary up to £28,000 per annum pending experience and current earnings.
  • Performance-related bonus scheme providing an additional £3,000 per annum. 
  • 32 days annual holidays allowance.
  • Access to full manufacturer-accredited training and long-term career development.
  • Additional company benefits including staff purchase discounts, a health care cash plan for you and your family, and access to hundreds of shopping/dining out/gym discounts. 
  • 8:00am-5:30pm Monday to Friday.
If you are interested in hearing more about this Bodyshop Advisor job in the Patchway area, please contact Hamish Lowrie at Perfect Placement Today.

At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,500 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.
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