- Hours: Monday - Friday 8am - 6pm Monday - Friday only! No weekend
- Pay: Circa £35,000 per annum on Target Earnings
As a Vehicle Service Advisor, you will be the face of our clients dealership, responsible for providing exceptional customer service to clients who visit their service department. Your primary goal will be to ensure that each customer receives prompt, professional, and courteous service, while also maximising service department revenue through effective upselling and promoting additional services.
Key Responsibilities of a Service Advisor with our client:
- Greet customers promptly and courteously upon their arrival at the dealership's service department.
- Consult with customers to understand their vehicle service needs and provide accurate service recommendations.
- Schedule service appointments and manage the service department's appointment calendar efficiently.
- Communicate effectively with technicians to ensure timely completion of repairs and maintenance tasks.
- Provide customers with accurate estimates of service costs and obtain necessary approvals before commencing work.
- Actively promote and upsell additional services, accessories, and maintenance plans to customers.
- Maintain thorough and accurate records of customer interactions, service appointments, and vehicle service history.
- Previous experience in a similar role within the automotive industry is highly preferred.
- Exceptional customer service and communication skills.
- Strong organisational skills and attention to detail.
- Ability to multitask and thrive in a fast-paced environment.
- Proficiency with computer systems and automotive service software.
- A genuine passion for cars and a desire to provide the best possible service to customers.
- Competitive salary with on-target earning potential.
- Opportunities for career advancement and professional development.
- Employee discounts on vehicle purchases, parts, and services.
- A supportive and collaborative work environment within a reputable dealership.
At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career, please get in touch with us today. We are the leading UK Motor Trade Recruiters with over 1,800 Automotive Vacancies across the whole of the UK.