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Aftersales Manager Job in Reading

Berkshire
Reading
Management, Service Department, Car Dealership
Competitive
137311
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Aftersales Manager Vacancy - Reading!
  • Basic Salary Negotiable Depending On Experience + Bonus
  • Prestigious Branded Dealership Environment
  • Team Of 20 + Staff Within Aftersales Department
  • Previous Successful Proven Track Record Required 
  • Monday To Friday 8am - 6pm Working Hours
  • Fantastic Group Perks + Benefits
Are you an experienced Aftersales Manager looking to lead a high-performing team at a respected Prestigious Car Dealership in Reading? We’re looking for a skilled manager who can drive exceptional customer satisfaction, optimise departmental efficiency, and lead the aftersales team to meet dealership goals.

Our Client is offering the successful Aftersales Manager:
  • Basic Salary Negotiable Depending On Experience + Bonus
  • Prestigious Branded Dealership Environment
  • Team Of 20 + Staff Within Aftersales Department
  • Previous Successful Proven Track Record Required 
  • Monday To Friday 8am - 6pm Working Hours
  • Fantastic Group Perks + Benefits
Key Responsibilities of the Aftersales Manager:
  • Leadership & Team Management: Recruit, mentor, and lead a team of Service Advisors, Technicians, and Parts Advisors. Create a motivated, customer-focused environment that fosters professional growth.
  • Customer Satisfaction: Ensure a high level of customer service, handling complaints and feedback promptly, and aiming to exceed customer expectations to maintain dealership reputation and loyalty.
  • Process Optimisation: Implement and oversee processes to improve the department’s efficiency, focusing on productivity, minimising downtime, and ensuring quality in service and repair work.
  • Financial Management: Set and monitor financial targets, manage budgets, and analyse profitability. Drive growth in the department through strategic initiatives that align with the dealership’s overall objectives.
  • Inventory & Supplier Management: Oversee parts inventory, negotiate with suppliers, and ensure the department has access to the required tools, equipment, and materials to operate effectively.
  • Compliance & Standards: Ensure the department adheres to brand, dealership, and legal standards, including health and safety protocols, manufacturer guidelines, and quality control.
What We’re Looking For:  
  • Proven experience as an Aftersales Manager in a franchised dealership environment.
  • Strong leadership and communication skills with a customer-focused mindset.
  • Excellent organisational skills with a focus on financial accountability.
  • Sound knowledge of the automotive industry, dealership processes, and manufacturer standards.
If this sounds like the opportunity you’ve been waiting for, please contact Dee Hogger at Perfect Placement to start your application and learn about other automotive roles in your area.

Perfect Placement UK Ltd are specialists in Automotive Recruitment – let us help you advance in your Motor Trade career. Reach out today to explore how we can support your job search and career progression!
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