- Basic Salary: up to £45,000
- OTE: £55,000
- Excellent induction and comprehensive training.
- Industry leading remuneration package
- Opportunities for growth and development
- Secure a role at a successful business
For this Aftersales Manager role you will need:
- Proven experience as a Aftersales Manager within the automotive industry.
- Full UK License.
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent customer service and communication skills
- Sound knowledge of automotive service processes, including diagnostics, repairs, and maintenance
- Proficient in using computer systems and software relevant to the role
- Results-oriented mindset with a focus on achieving targets and driving continuous improvement
- Oversee and manage the day-to-day operations of a busy Aftersales department, ensuring efficient and effective service delivery - over 20 members of staff across all departments.
- Lead and motivate a team of service advisors, technicians, and support staff to achieve targets and deliver exceptional customer satisfaction
- Develop and implement strategies to maximise service department profitability
- Ensure adherence to company policies, procedures, and quality standards
- Monitor and analyse key performance indicators to identify areas for improvement and implement appropriate action plans
- Maintain strong relationships with customers, providing outstanding service and resolving any issues or concerns
- Collaborate with other departments to ensure smooth and efficient workflow and customer satisfaction
- Basic Salary: up to £45,000
- OTE: £55,000
- Company Car
- Bonus
- Pension Plan
- Excellent induction and comprehensive training.
- Industry leading remuneration package
- Opportunities for growth and development
- Secure a role at a successful business
Perfect Placement UK Ltd are specialists in Automotive Recruitment, so if you are looking to advance in your Motor Trade Career, contact our expert Automotive Recruiters today to see how we can help with your Motor Trade Job search.