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Service Advisor Job in Gloucester

Gloucestershire
Gloucester
Service Department, Car Dealership
£29000 - £33000 per annum
137719
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Vehicle Service Advisor required in Gloucester.
  • Starting salary up to £27-29,000 per annum plus additional bonus around £4,000+ per annum. 
  • Monday to Friday 8:00am-5:30pm with 1 in 3 Saturdays 8:30am-12:30pm.
  • Opportunity to work with one of the largest family-run automotive dealer groups in South Wales and the West of England.
Our client, a large franchise approved car dealer group situated throughout South West England, are currently looking to recruit a Vehicle Service Advisor to join one of their dealerships in Gloucester.

Reporting to the Service Manager and working alongside two other Vehicle Service Advisors, you will be responsible for providing a pro-active service to customers requesting to schedule their vehicles in for service, maintenance or repair work and arranging where necessary a courtesy vehicle. As a Vehicle Service Advisor, you will greet customers into the Service Department, extensively liaise with the workshop to chase work in progress, carry out upselling of additional products and services where possible, and keep customers informed of the progress on their vehicle amongst other ad-hoc responsibilities.

Due to the nature of this role, the successful candidate will ideally have prior or present experience working as a Vehicle Service Advisor or have worked in a similar aftersales customer service orientated role in the motor trade such as in parts, accident repair, or rental. You must be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Overall you will have a passion for working for the manufacturer and have very strong organisational skills along with IT proficiency (experience with the Kerridge/Keyloop DMS system would be highly advantageous but is non-essential). Liaising with manufacturers to authorise warranty repairs and general knowledge of automotive warranty procedures would also be advantageous but is non-essential. A UK driving license with minimal points is essential though.

What's in it for you? For your hard work as a Vehicle Service Advisor, our client is offering:
  • Starting salary up to £27-29,000 per annum pending brand accreditation.
  • Access to uncapped performance-related bonus scheme offering around £4,000+ per annum. 
  • Accredited training and career development with a popular car brand.
  • 22 days annual leave plus the 8 bank holidays and your birthday off work. 
  • Workplace pension scheme.
  • Access to many internal benefits including life assurance, a car benefit scheme, and staff purchase discounts on parts, servicing, and MOTs.
  • Opportunity to work with one of the largest family-run automotive dealer groups in South Wales and the West of England.
  • Working hours from 8:00am-5:30pm Monday to Friday with 1 in 3 Saturdays 8:30am-12:30pm.
If you are interested in hearing more about this Service Advisor job in the Gloucester area, please contact Sarena Abbott at Perfect Placement Today.

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
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