- Stoke, Staffordshire
- Basic Salary £25,500
- Monday to Friday, 08:30am til 5:30pm, plus Saturdays on a rota (as overitme)
- Be an integral part of a leading Automotive Business
Due to the expanding growth of the company, a position has become available for a Service Receptionist / Administrator to join the family providing excellent customer service to their clients.
The successful Service Receptionist / Adminstrator will be responsible for:
- Working on the aftersales reception desk ensuring all customers are booked into the service centre correctly.
- Respond to customer inquiries in a timely manner.
- Maintain customer records and update customer profiles as needed.
- Provide accurate information about products and services.
- Resolve customer issues in a professional manner.
- Work closely with the service team to collect all necessary documentation for warranty claims.
- Maintain accurate records of all service work and warranty claims in the system.
- Provide excellent customer service
- Excellent communication skills
- A friendly attitude
- Able to work in a fast pace environment
- Ability to work in a team
We are the UK's leading Automotive Recruitment Consultancy, if you are looking to refresh your Automotive Career please get in touch with us, we have many Motor Trade Jobs available across the whole of the UK.