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Service Administrator Job in Thetford

Suffolk
Thetford
Administration and Accounts, Car Dealership
£26000 per annum
137846
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Customer Service Administrator
  • Location: Thetford, Norfolk
  • Hours: Monday to Friday 8.30am-17:00. No Weekends
  • Salary: £26,000
  • Benefits: Company Pension / Holiday Allowance: 25 days + bank holidays. Flexi-days after 6 months, taking you to 45 days leave TOTAL.
  • Contract: Full Time, Permanent
Our client has been trading for over 65 years, and have been developing, maintaining, producing and selling a range of drain cleaning equipment worldwide. They are able to demonstrate their equipment knowledge base, our bespoke management software and mobile operational coverage is suitable for their customers.

Duties of a Service Administrator:
  • Provide first line customer support.
  • Monitor the Customer Services inbox, actioning all avenues of customer enquiries received.
  • Receive and log on Dynamics the result of all Customer emails and telephone calls, as well as logging all relevant documents.
  • Process and expedite enquiries, and service/sales orders through to sales invoicing.
  • Maintain reasonable timescales for customers for any service and parts orders and ensure that customers are kept fully informed.
Candidate Requirements for this Service Administrator:
  • Have exceptional communication skills and be able to mage and control engineers by phone and email – so building relationships is key.
  • Previous automotive experience from an automotive service dept background.
  • Good at organising diaries for people.
  • Good on spreadsheets and Microsoft platforms.
  • Be a very organised person and have a can-do attitude.
You need to be able to work well alone as well as be a team player, able to work to deadlines, coupled with the ability to use your own initiative.

If you are interested in this Service Administrator Vacancy or other Motor Trade Jobs in Norfolk please contact Caitlin Pamment at Perfect Placement Automotive Recruitment. He helps people find new Automotive jobs! 

At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career please get in touch with us today. We are the leading UK Motor Trade Recruiters with over 1,800 Automotive Vacancies across the whole of the UK!!
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