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Senior Commercial Service Advisor Job in Ashford

Kent
Ashford
Service Department, Commercial Dealership
£35000 - £40000 per annum
138133
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Senior Commercial Service Advisor required in Ashford, Kent!
  • Basic Salary Up to £35,000
  • OTE’s £40,000
  • 08:00am - 17:00pm Monday to Friday
  • 1 in 3 Saturdays 08:00am – 13:00pm
Our Client, a Commercial Vehicle Dealership Group with sites across Kent are currently seeking an experienced Senior Service Advisor to join their friendly team. Our Client has a great reputation amongst their clients and provides a great working environment. They are very established within the Commercial Vehicle sector and benefits from strong manufacturer support.

They have a large a successful service operation and our looking to expand their team to keep up with demand.

They're seeking an experienced Senior Commercial Service Advisor who will be responsible for looking after the Services Advisors, while also supervising the admin department, with responsibilities including (but not limited to) Invoicing, Customer Satisfaction and Warranty's. 

What’s in it for you as a Senior Commercial Service Advisor?
  • Basic Salary up to £35,000
  • OTE £40,000
  • Monday to Friday 08:00 - 17:00
  • 1 in 3 Saturdays, 08:00 – 13:00pm
  • A supportive Management Structure
  • Future Development Opportunities with Group.
Duties of a Senior Commercial Service Advisor with our Client:
  • To handle customer enquiries and queries promptly and efficiently.
  • Qualify service needs and diagnose vehicle running problems where appropriate. Establish understanding and an agreement with the customer of the work to be carried out.
  • Accurately maintain the service department loading system in line with workshop capacity.
  • Manage the handover and administration of loan vehicles.  Explain the work carried out on vehicle ensuring customers full understanding and authorisation.
  • Understand and adhere to manufacturer service requirements.
  • Maintain relevant systems ensuring accuracy at all times.
  • Maintain safe working practices and abide by the working rules and standards of the business.
What our Client expects of their Senior Commercial Service Advisor:
  • Full UK Driving Licence.
  • Have a good attitude to work at all times.
  • Strong organisational Skills
  • Ideally experience within the automotive sector
  • Strong customer service skills
  • An understanding of Vehicles and common issues
  • Right to Live & Work within the UK
If this Senior Commercial Service Advisor interests you and you would like to know more about it or other automotive jobs in the Kent region, please contact Lee Squire at Perfect Placement today.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please get in touch with us today.
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