- Position: Service Manager
- Location: Northampton
- Basic Salary: £37,000 + Bonus
- OTE: £52,000+
- Working Hours: Monday to Friday, 8:00am - 5:30pm
- 1 in 3 Saturdays, 8:30am - 1:00pm
- Manufacturer training and development
Customers are at the heart of their business and they are committed to delivering customer service that is truly exceptional. They also create a positive working environment for their employees and look to progress their staff from within, making sure that they become the best version of themselves through developmental programmes and learning opportunities.
Key Responsibilities of a Service Manager:
- Leading the service department in a clear, considered and appropriate manner.
- Manage the resources available to you and achieve the required business objectives.
- Ensuring that your team has a good understanding of the strategic direction of the business
- Complying effectively and accurately with systems and processes
- Consistent adherence to the service experience, ensuring that every element is executed, with a balanced approach to customer service and business outcomes
- Maintain a great standard of customer service excellence
- Employee benefits e.g. Holidays, gym memberships, cinema tickets, supermarket vouchers etc.
- Employee car scheme
- Life assurance policy
- 24/7 access to Employee Assistance Programme which focuses on employee well being and mental health
- Cycle to work scheme
If you're interested in hearing more about this Service Manager role, or others we have in the area, please do not hesitate to get in touch with Tom Thacker at Perfect Placement.
Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.