- SALARY: Starting salary from £12.14 per hour (negotiable pending experience) plus access to a performance-related bonus.
- HOURS: 24 hours per week with flexibility on exact hours worked.
- BENEFITS: Opportunity to work with a national and leading manufacturer-owned dealer group.
Reporting to the Aftersales Manager and working in a team of other Vehicle Service Advisors, you will be managing workloads and customer deadlines by allocating tasks and ensuring our client's customers receive the best experience. As well as this, you will greet customers in the Service Department, extensively liaise with the workshop to chase work in progress, keep customers informed of the progress of their vehicle, and up-sell on additional products and services where possible.
Do you need previous experience as a Vehicle Service Advisor? In short, no!
The successful Service Advisor would ideally be able to deliver the very highest level of customer service through strong communication skills, resulting in total customer satisfaction. Strong organisational skills along with IT literacy would be of high priority. Recent or current experience as a Vehicle Service Advisor would be highly beneficial. However, our client is equally interested in candidates with a strong customer service-orientated background and a UK driving licence with minimal points. Liaising with the vehicle manufacturer to authorise warranty repairs and a general knowledge of warranty procedures would be advantageous but is not essential.
What's in it for you? For your hard work as a Vehicle Service Advisor, our client is offering:
- Starting salary from £12.14 per hour (negotiable pending experience).
- Access to a performance-related bonus scheme.
- 25 days annual holiday allowance pro rata plus the eight bank holidays.
- Company pension and life assurance scheme.
- Maternity cover initially for 12 months, however, our client will look to extend to a permanent contract if available.
- Franchise privilege vehicle purchase scheme with further discounts on servicing, parts, and use of their accident repair centre.
- Various other great company benefits, including a cycle-to-work scheme and employee benefits scheme providing discounts for hundreds of retailers.
- Full manufacturer-accredited training available.
- Opportunity to work with a national and leading manufacturer-owned dealer group.
- 24 hours per week with flexibility on exact hours worked.
Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.