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Service Advisor Job in Birmingham

West Midlands
Birmingham
Service Department, Car Dealership
£28000 - £32000 per annum
138856
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Service Advisor required for a Main Dealer - Birmingham 
  • Basic salary up to £28,000
  • OTE £32,000+
  • Monday – Friday with a rota for Saturday mornings
  • Manufacturer training will be provided.
Our client is seeking an experienced Service Advisor to join their successful, family-run franchise dealership in Birmingham.

As a Service Advisor, your duties will include:
  • Welcoming customers upon arrival at the service department.
  • Liaising with technicians regarding required repairs and alternative options.
  • Providing customers with detailed information about OEM and aftermarket parts.
  • Communicating service outcomes and answering customer queries.
  • Advising customers on warranty protections and cost-saving options.
  • Managing the service department’s workflow and scheduling.
  • Updating customers on service progress and informing them when their vehicle is ready for collection.
For this Service Advisor role you will need the following: 
  • Previous experience as a Service Advisor in a main dealer environment is essential.
  • Strong communication and organisational skills.
  • Ability to liaise confidently with technicians, customers, and senior management.
  • A proactive and customer-focused approach.
  • A proven track record of delivering excellent customer service and supporting dealership success.
  • A full, clean driving licence.
For your hard work as a Service Advisor, you will get the following :
  • Competitive salary – up to £28,000 (dependent on experience).
  • 30 days holiday (inclusive of Bank Holidays).
  • Automatic enrolment into Pension Scheme.
  • Access to our manufacturer training academy for ongoing development.
  • Full-time role: Monday – Friday with a rota for Saturday mornings.
If you are interested in this fantastic Service Advisor opportunity and want to hear more about other roles in the West Midlands area, contact Archie Lawson at Perfect Placement today. He helps job seekers in developing their careers in the Motor Trade.

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career
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