- Up to £26,000 starting basic salary with a £6,000 annual bonus potential.
- 8:00am-6:00pm Mon to Fri with 1 in 3 Sat 8:30am-12:30pm.
- Full manufacturer-authorised training and excellent company benefits.
Reporting to the Service Manager and working alongside a workshop team, as a Vehicle Aftersales Advisor you shall be responsible for providing a pro-active service to customers requesting to schedule their vehicles for service, maintenance or repair work, arranging where necessary a courtesy vehicle, and assisting with any parts related queries. As a Vehicle Aftersales Advisor, you will greet customers in the Service Department, extensively liaise with the workshop to chase work in progress, sourcing and supply parts to the workshop team when needed. Keep customers informed of the progress of their vehicle, and up-sell on additional products and services where possible.
The successful candidate would ideally be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Strong organisational skills along with IT literacy (any experience with Kerridge/Keylooop preferable) would be of high priority. Recent or current experience as a Vehicle Service or Parts Advisor within the automotive industry would be highly advantageous however our client is very open to considering candidates from outside the motor trade with a strong track record in customer service and an interest in starting a new career in the motor trade. A UK driving licence with minimal points is however essential.
What's in it for you? Quite a lot it seems! For your hard work as a Vehicle Aftersales Advisor, our client is offering:
- Starting salary up to £26,000 per annum pending experience.
- Monthly incentivised bonus scheme of up to £6,000 per annum.
- 23 days holiday plus bank holidays (holiday allowance increases over the length of service).
- Full manufacturer-authorised training.
- Company pension scheme.
- Various company benefits including personal healthcare, online retail and staff discounts, and discounted gym membership amongst others.
- Fantastic long-term career prospects with an AM Top 200 retailer and a business awarded a "star'’ rating in the Sunday Times annual ‘Best Companies to Work For' listing.
- Working hours from 8:00am-6:00pm Monday to Friday with 1 in 3 Saturdays 8:30am-12:30pm.
At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career please get in touch with us today. We are the leading UK Motor Trade Recruiters with over 1,400 Automotive Vacancies across the whole of the UK!