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Service Advisor Job in Bolton

Lancashire
Bolton
Service Department, Car Dealership
£30500 - £35000 per annum
BH-139073
Service Advisor Needed in Bolton  
  • Location: Bolton 
  • Working Hours: Monday – Friday, 8am – 6pm + 1-in-3 Saturdays (8:30am – 12:30pm)
  • Salary: £30,463 per annum + bonus (OTE £34,944)
Our client, a well-established dealership, is looking for an experienced Service Advisor to join their team. This is a fantastic opportunity to work with a reputable business that values customer service and offers excellent benefits and career progression.

Key Responsibilities for a Service Advisor:
  • Guide customers through the servicing process, from initial booking to vehicle collection
  • Deliver outstanding customer service, ensuring expectations are met and exceeded
  • Advise on costs, timescales, and additional services as needed
  • Arrange courtesy cars and liaise with Technicians to keep customers updated on progress
  • Gain customer authorisation for additional work and manage invoicing
  • Promote dealership products and services confidently
  • Occasionally move customer and courtesy cars (valid UK driving licence required)
What our client is looking for in a Service Advisor:
  • Previous experience as a Service Advisor within a dealership setting
  • Strong customer service and organisational skills
  • Ability to communicate professionally face-to-face and over the phone
  • Experience using Kerridge, ADP Autoline, or Keyloop/CDK Drive is highly desirable
  • Full UK driving licence

Salary & Benefits:
  • Basic salary: £30,463 per annum (£29,120 for weekdays + £1,343 for Saturday rota)
  • Bonus scheme: OTE £34,944 + additional commission on Service Plans
  • 25 days annual leave + 8 Bank Holidays
  • Pension scheme & share options
  • Discounted gym membership & cycle-to-work scheme
  • Staff discounts on products and services
  • Excellent career progression opportunities within the organisation
If this Service Advisor role interests you and you would like to know more about it, or other automotive roles in your area, please contact Cecily at Perfect Placement UK Ltd.

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.