- Location: Bolton
- Working Hours: Monday – Friday, 8am – 6pm + 1-in-3 Saturdays (8:30am – 12:30pm)
- Salary: £30,463 per annum + bonus (OTE £34,944)
Key Responsibilities for a Service Advisor:
- Guide customers through the servicing process, from initial booking to vehicle collection
- Deliver outstanding customer service, ensuring expectations are met and exceeded
- Advise on costs, timescales, and additional services as needed
- Arrange courtesy cars and liaise with Technicians to keep customers updated on progress
- Gain customer authorisation for additional work and manage invoicing
- Promote dealership products and services confidently
- Occasionally move customer and courtesy cars (valid UK driving licence required)
- Previous experience as a Service Advisor within a dealership setting
- Strong customer service and organisational skills
- Ability to communicate professionally face-to-face and over the phone
- Experience using Kerridge, ADP Autoline, or Keyloop/CDK Drive is highly desirable
- Full UK driving licence
Salary & Benefits:
- Basic salary: £30,463 per annum (£29,120 for weekdays + £1,343 for Saturday rota)
- Bonus scheme: OTE £34,944 + additional commission on Service Plans
- 25 days annual leave + 8 Bank Holidays
- Pension scheme & share options
- Discounted gym membership & cycle-to-work scheme
- Staff discounts on products and services
- Excellent career progression opportunities within the organisation
Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.