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Service Advisor Job in Stockport

Greater Manchester
Stockport
Sales Department, Car Dealership
£26000 - £35000 per annum
139655
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Service Advisor – Stockport
  • Salary: £26,000 - £35,000 OTE
  • Working Hours: Monday to Friday, 8am to 5:30pm, with Saturdays on a rota basis
We are seeking a proactive and customer-focused Service Advisor to join our team at a well-established automotive dealership in Stockport. This role is ideal for an individual with experience in a busy customer-facing environment and a passion for the automotive industry.

As a Service Advisor, you will be responsible for delivering excellent customer service, ensuring a smooth customer journey, and maximising service sales opportunities through upselling additional products, services, and repair work. You will also be required to manage all documentation and system entries accurately.

Benefits for a Service Advisor:
  • Competitive salary, commission, and bonus scheme
  • Employee discounts
  • In-house training programme
  • Colleague referral bonus scheme (up to £1,000)
  • 31 days holiday
  • Employee assistance programme
  • Free flu jab
Key Responsibilities for a Service Advisor:
  • Provide a high level of customer service by confidently delivering product knowledge and assisting customers with their needs
  • Maximise service sales opportunities by upselling additional products, services, and repair work
  • Support customers through the service process and ensure they have a smooth and seamless experience
  • Work with the team during busy and challenging periods to ensure all customer queries are resolved efficiently
  • Maintain accurate records and ensure all documentation and systems are up to date
  • Demonstrate excellent communication skills both with customers and colleagues
What We're Looking For in a Service Advisor:
  • Experience in a customer-facing role, ideally within the automotive industry
  • A passion for the automotive sector and customer service
  • Ability to manage workload effectively and stay organised under pressure
  • Strong IT and computer literacy, with the ability to use company systems effectively
  • Excellent communication and interpersonal skills
If you are passionate about providing top-notch customer service and have the skills to succeed in this role, we would love to hear from you. Apply today to join a supportive team in an exciting and rewarding environment!

If you are interested in hearing more about this Service Advisor job in the Stockport area, please contact Cecily Calder at Perfect Placement Today.
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