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Parts Advisor Job in Stoke-on-Trent

Staffordshire
Stoke-on-Trent
Parts Department, Car Dealership
£26000 - £30000 per annum
139683
Parts Advisor 
  • Salary: Competitive basic salary + bonus + paid overtime
  • Hours: Monday to Friday, 8:00 am – 5:30 pm + Saturdays on a rota
Our client is seeking a confident and knowledgeable Parts Advisor to join their main dealership in Stoke-on-Trent. The successful candidate will maximise parts sales and profitability through effective communication, providing quotes and expert advice to customers.

You will ensure accurate cost control, maintain detailed records, and develop strong relationships with both customers and manufacturers. Additionally, you will stay up to date with market trends to ensure product knowledge remains current.

Benefits of Working as a Parts Advisor:
  • Competitive salary and bonus scheme
  • Employee discount on products and services
  • In-house training programme to support career growth
  • Colleague referral bonus (up to £1,000)
  • Free onsite parking
  • 23 days holiday plus bank holidays
  • Free flu jab
Key Responsibilities:
  • Assist customers with parts enquiries, offering expert advice.
  • Process orders efficiently and accurately, ensuring stock availability.
  • Manage warranty claims and liaise with manufacturers for approvals.
  • Handle payments and maintain accurate transaction records.
  • Ensure compliance with manufacturer and dealership policies.
  • Maintain strong relationships with trade and retail customers.
What Our Client Is Looking For:
  • Excellent communication skills (both verbal and written).
  • Previous experience in a parts role (preferably automotive).
  • Strong attention to detail with accurate data entry skills.
  • Knowledge of warranty procedures and documentation.
  • Ability to multitask and manage high workloads efficiently.
  • IT literate with experience using parts management systems.
If you are interested in hearing more about this Parts Advisor role, or others we have in your area, please do not hesitate to contact Billy Peasgood at Perfect Placement today.

Perfect Placement UK Ltd are specialists in Automotive Recruitment, so if you are looking to advance in your Motor Trade Career, contact our expert Automotive Recruiters today to see how we can help with your Motor Trade Job search.