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Service Manager Job in Eardisley

Herefordshire
Eardisley
Service Department, Commercial Dealership
£65000 per annum
134093
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Commercial Vehicle Service Manager required in Eardisley.
  • Up to £65,000 basic starting salary.
  • 7:30am - 6:00pm Monday to Friday and 1 in 2 Saturdays 8:00am - 4:00pm.
  • Fantastic long-term career prospects within an award-winning business and a critical first hand stake in driving our client’s business forward.
A rare and not-to-miss opportunity has become available for a Service Manager at our client’s large franchise approved commercial vehicle dealership located in Eardisley.
 
Reporting to the Managing Director, as the Service Manager your key responsibilities will include: 
  • Leading and inspiring your team to deliver the highest levels of customer service and achieve site and individual goals. 
  • Monitoring compliance with all statutory regulations and ensuring our client's quality and service standards are being met.
  • Controlling cost management for the Service Department.
  • Work with our client's managers of our departments at site to ensure a joined up, positive approach to teamwork and customer service. 
  • Working with relevant departments across the business, such as marketing people, IT to uphold company values and ensure correct processes and policies are followed. 
  • Ensure site and departmental KPIs are met, through robust leadership and a hands-on approach. 
  • Leading and developing apprentices.
  • Managing, coaching and motivating employees to ensure a high quality of staff.
  • Together with employees, establishing business objectives and personal development goals, and monitoring performance against agreed targets. Undertaking appraisals with your team every September and following up with regular 121s and PDPs. 
  • Building strong working relationships with customers. 
  • Performance analysis to identify areas of weakness and appropriate, targeted marketing activity.
  • Ensuring all health and safety policies are followed and upheld, including risk assessments and H&S eLearning.
  • Promote the development of your team.  
The successful candidate will ideally live within the Eardisley area or be able to readily travel to the Eardisley area. You will need to have a proven track record as either a Service Manager or Aftersales Manager within a franchise approved automotive dealership and any experience working in the commercial vehicle side of the motor industry would be highly advantageous. Overall you will need to be effective in managing and supporting colleagues and have the drive and determination to maintain policies that constantly improve customer satisfaction any our client's reputation. You will need to be IT literate and any experience with the Kerridge/ADP dealer management system is of great benefit. A UK driving license with minimal points is also essential.
 
What's in it for you? For your hard work as a Service Manager our client offers…
  • Staring basic salary up to £65,000 per annum.
  • 20 days annual leave plus the bank holidays
  • Workplace pension scheme.
  • Full in-house and manufacturer approved training.
  • Additional company benefits including access to hundreds of high street and retailer discounts, inter-company awards, long service recognition, company wellness programmes, and enhanced matenity/paternity pay amongst others.
  • Fantastic long-term career prospects within an award-winning business and a critical first hand stake in driving our client’s business forward.
  • 7:30am - 6:00pm Monday to Friday and 1 in 2 Saturdays 8:00am - 4:00pm.
If this Service Manager vacancy interests you or if you would like to find out about other Motor Trade Jobs in Eardisley, please contact Josh Buck at Perfect Placement now!

Our team of Automotive Recruitment Consultants all share a passion for finding our job seekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
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