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Service Advisor Job in Bicester

Oxfordshire
Bicester
Service Department, Commercial Dealership
£30000 - £34000 per annum
135042
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Commercial Vehicle Service Advisor required in Bicester.
  • Up to £30,000 annual starting salary pending experience. 
  • Up to £34,000 on target earnings
  • 42.5 hour working week Monday to Friday with 1 in 3 Saturdays 
  • Chance to work with an industry-leading commercial vehicle group in a long-running business.
Our client, a large franchise-approved commercial vehicle dealer group, is looking to recruit a Service Advisor to join their Bicester centre.
 
Reporting to the Service Manager and working as part of a friendly team, as a Service Advisor your key duties will include:
  • Ensure the smooth running of the Service Department and promote profitability.
  • Dealing with customers and ensuring customer satisfaction.
  • Maximize utilisation of the Service Department.
  • Booking in vehicles. Ensuring appointments are convenient for the customer and Service Department, in line with the workshop capacity.
  • Identify the customer requirements and where possible, supply an accurate fully inclusive costing.
  • Produce accurate job cards, invoices, estimates and related information.
  • Provide customers with full explanations of work carried out, making the most of any additional selling opportunities.
  • Produce warranty job cards in line with the manufacturer's policy and procedures.
  • Accurately record all work requirements and identify retail, warranty, internal and non-chargeable repairs.
  • Liaise with the Parts Department to ensure availability of parts.
The successful candidate would ideally be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Very strong organisational and IT skills would be of high priority. Any experience with the Kerridge/Keyloop DMS system would be beneficial. Current or recent experience as a Vehicle Service Advisor would be highly advantageous to our client however is non-essential provided you come from a strong customer service-orientated background and have experience working with commercial vehicles and in the commercial vehicle industry.
 
What's in it for you? For your hard work as a Service Advisor, our client is offering…
  • Up to £28-30,000 annual starting salary (negotiable pending experience).
  • Optional overtime paid at an enhanced rate of time and a half.
  • 30 days annual leave (including bank holidays) and your birthday off + a holiday purchase scheme.
  • Access to full manufacturer-accredited training/development.  
  • Company pension scheme.
  • Chance to work with an industry-leading commercial vehicle brand in a long-running local business. 
  • 42.5 Hour working week Monday to Friday.
  • 1 in 3 Saturdays 8:00am - 1:00pm paid as overtime
If this Vehicle Service Advisor vacancy interests you or if you would like to find out about other Motor Trade Jobs in Bicester and Oxfordshire, please contact Josh Buck at Perfect Placement now!

Our team of Automotive Recruitment Consultants all share a passion for finding our job seekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
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