- Pay: £26,000 - £28,000 per annum + route into car sales with clear career progression
- Hours: 42.5 hours per week over Monday - Saturday work days
Are you looking to take those first steps towards transitioning into Car Sales? Have you tried contacting other Car Dealerships and keep getting turned away due to no experience? Do you enjoy assisting and engaging with people? If so, Our Client, a Family Run Car Dealership, is looking for individuals like you to join their expanding team.
Our client’s brand is known for delivering driving pleasure, a status achieved through decades of innovation, unwavering quality, and customer commitment. As a Contact Centre Sales Advisor, you will be the initial point of contact for all vehicle sales inquiries via telephone, digital channels, live chat, or email.
Your role will be to maximise every opportunity to drive sales and improve the customer experience.
What you'll be doing as a Sales Advisor with our Car Dealer Client:
- Acting as the first point of contact for all vehicle sales enquiries into the business through telephone calls, digital enquiries, live chat, or email.
- Maximising opportunities to convert calls into appointments.
- Providing customers with information to aid their decisions when considering buying a vehicle from Our Client.
- Supporting the Sales teams with customer vehicle enquiries.
- Building and maintaining strong customer relationships, ensuring high levels of satisfaction and loyalty.
- Accurately recording vehicle and customer information, and effectively following up and prospecting customers to secure repeat business.
- Strong communication skills with a friendly and professional demeanour.
- Excellent written and verbal skills.
- An ability to multitask and navigate through various software systems efficiently.
- A customer-centric mindset with a passion for helping others.
- A proactive approach to identifying and pursuing sales opportunities.
- Previous experience working towards sales-driven KPIs.
- Previous experience in a customer service or contact centre role is preferred but not mandatory.
What's in it for you as a Sales Advisor
- 24 days basic holiday (excluding bank holidays), increasing to 29 days as your length of service increases.
- Day off for your birthday!
- Ability to Buy and Sell Holiday.
- Ability to buy Technical goods, days out, and holidays and spread the payments through your salary with no added interest.
- Staff Car/Motorbike/EV Charging Purchase Scheme.
- Medical Health Cash Plan Scheme.
- Enhanced Parental Benefits.
- Job Shadowing Scheme.
If this Contact Sales Advisor job interests you and you would like to know more about it or other Automotive Dealership jobs in Guildford, please contact Tom Wharton at Perfect Placement. He helps people get new Automotive jobs.
We are the UK's leading Automotive Recruitment Consultancy. If you are looking to refresh your Automotive Career, please get in touch with us; we have many Motor Trade jobs available across the whole of the UK.