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Aftersales Advisor Job in Street

Somerset
Street
Sales Department, Car Dealership
£28000 - £31600 per annum
134167
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Aftersales Advisor required in Street, Somerset.
  • Starting salary up to £28,000 per annum plus £3,600 additional annual bonus potential and overtime. 
  • 45-hour working week Monday to Friday and 1 in 3 Saturdays 8:30am-12:30pm.
  • Fantastic career prospects with a long-standing local dealer group.
A not-to-miss opportunity has become available for a Vehicle Aftersales Advisor at our client's franchise-approved car dealership in Street, Somerset.

Reporting to the Aftersales Manager and working alongside another Aftersales Advisor and a workshop team,your duties will also include:
  • You will need to be a confident relationship builder,
  • Be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first-class service,
  • Achieve the company objectives and targets.
  • You will greet customers into the Service Department and book their vehicles in for associated repair work,
  • Have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible,
  • Keep customers informed of the progress of their vehicle whilst taking payments for work completed. 
To be eligible for this Aftersales Advisor role you will ideally:
  • Live within a reasonable commuting distance of Street
  • Will ideally have recent working experience in a similar automotive aftersales customer-focused role within the motor trade
  • Our client is also open to applications from candidates with experience from out of the motor trade, as long as you hold strong customer service experience
  • Overall you will be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction
  • Have a passion for working for the manufacturer and have very strong organisational skills along with IT proficiency (experience with the Kerridge/Keyloop dealer management system would be highly advantageous but is non-essential).
  • Liaising with the manufacturer to authorise warranty repairs and a general knowledge of automotive warranty procedures would also be advantageous but is non-essential
  • A UK driving license with minimal points is essential though.
What's in it for you? For your hard work as an Aftersales Advisor, our client is offering…
  • Starting salary up to £28,000 per annum pending experience.
  • Access to a performance-related bonus scheme providing up to £3,600 in additional annual earnings. 
  • 22 days annual holiday plus the 8 bank holidays.
  • Overtime subject to availability paid at standard rate. 
  • Access to full in-house and manufacturer-approved training.
  • Workplace pension scheme.
  • Fantastic career prospects with a long-standing local dealer group.
  • 45 hour working week Monday to Friday, and 1 in 3 Saturdays 8:30am-12:30pm.
Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.

If you are interested in hearing more about this Aftersales Advisor job in the Street area, please contact Hamish Lowrie at Perfect Placement Today.
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