- Up to £28-30,300 basic salary plus a bonus scheme of circa £5,000 per annum plus service plan sales worth £25 per plan.
- Monday to Friday 8:00am-6:00pm with 1 in 4/5 Saturday mornings 8:00am-1:00pm paid at time and a half.
- Opportunity to work with a large prestige branded dealership.
In the role of a Vehicle Service Advisor, you will work alongside 3 other Vehicle Service Advisors as well as a workshop team and shall be responsible for providing a proactive service to customers requesting to schedule their vehicles for service, maintenance or repair work and arranging where necessary a courtesy vehicle. As a Vehicle Service Advisor, you will greet customers in the Service Department, extensively liaise with the workshop to chase work in progress, carry out upselling of additional products and services where possible, and keep customers informed of the progress on their vehicle.
The successful candidate would ideally be able to deliver the very highest level of customer service through strong communication skills, resulting in total customer satisfaction. Very strong organisational skills along with knowledge of Microsoft Office, Excel and DMS systems (Kerridge/ADP is essential for this role) would be of high priority. Current or recent experience as a Service Advisor within a franchise-approved automotive dealer is essential to our client at this stage, alongside a full, clean UK driving license with minimal points.
What's in it for you? For your hard work as a Service Advisor, our client is offering:
- Up to £28-30,300 basic salary depending on experience.
- Access to a bonus scheme worth £5,000 per annum
- Service plan sales worth £25 per plan. Team members are earning between £200-400 per month!)
- CBS scheme available after 12 months service.
- 22 days annual holiday allowance plus the 8 bank holidays & your birthday off.
- Full manufacturer-accredited training is provided.
- Company pension scheme.
- Various company benefits, including life assurance, cycle to work scheme, and employee assistance programme.
- Fantastic career development prospects with one of the largest car dealer groups in South Wales.
- Working hours are Monday to Friday 8:00am-6:00pm with 1 in 4/5 Saturday mornings 8:00am-1:00pm paid at time and a half.
If this Service Advisor vacancy interests you or if you would like to find out about other Motor Trade Jobs in Cardiff, please contact Harry Woodcock at Perfect Placement now!
Our team of Automotive Recruitment Consultants all share a passion for finding our job seekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.