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Warranty Administrator Job in Northampton

Northamptonshire
Northampton
Administration and Accounts, Car Dealership
£30000 - £34000 per annum
139443
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Warranty Administrator Vacancy - Northampton
  • Basic Salary: £30,000 + £4,000 Bonus!
  • Working Hours: Monday To Friday, 8:00am - 6:00pm
  • Company Car provided 
  • Franchised Main Dealership Environment
  • Previous Dealership Warranty Experience & Technical Knowledge Required
Our client, a Main Dealership is currently looking to hire a Warranty Administrator to join their team in a busy automotive environment in the Northamptonshire area. This role covers 2 sites in the area. 
 
They are successful privately owned group who house two great franchises. They're now ready to expand their team to keep up with demand. They are seeking a process driven warranty administrator, to join their service and administration team. 

If you are interested in a new role within the automotive sector, please submit a CV to Perfect Placement!  

Duties of a Warranty Administrator with our Client:
  • Ensuring the customer receives the best possible customer service and that they are aware of all products and services available.
  • Ensure that all jobs passed for warrant submissions are accurately invoiced and costed.
  • Document all warranty, goodwill and recall work as per manufacturer’s requirements and Retailer policy.
  • Provide advice on warranty claims to the Franchise team to ensure total customer satisfaction.
  • Utilise technical knowledge and understanding of warranty procedures to enable effective, economic and correct application of manufacturer’s warranty systems.
  • Ensure all clerical functions within the warranty department are carried out in accordance with Company policy.
  • Ensure Service Advisers and workshop staff complete relevant records accurately when a warranty situation occurs on a vehicle.
  • Maintain records of warranty submissions, credits, and customer contributions towards goodwill claims.
What our Client expects of their Warranty Administrator:
  • Highly developed interpersonal skills and able to demonstrate experience in a customer facing role.
  • Able to plan, organise self and meet agreed work deadlines.
  • Able to assimilate information quickly and provide considered responses.
  • Strong work ethic and adaptable to change.
  • Attention to detail and maintains good, accurate quality of work.
  • PC / Web literate.
  • Full clean driving licence.
  • Retail automotive service/warranty experience needed to be considered. 
Contact Tom Thacker at Perfect Placement if you are interested in this vacancy or other we have in the area.

Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
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