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Service Advisor Job in Northampton

Northamptonshire
Northampton
Service Department, Independent Garage
£25000 - £30000 per annum
135000
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Service Receptionist / Advisor - Independent Garage Northampton
  • Position: Service Receptionist / Advisor
  • Location: Northampton
  • Basic Salary: up to £30,000 + Bonus
  • Bonus = 1% of Workshop Labour Sales
  • Working Hours: Monday to Friday, 8:00am - 5:30pm
  • No weekends worked.
  • Well regarded, family run, award winning garage.
Our client is a respected independent garage based in Northampton known for its dedication to customer service and high-quality workmanship. As a family-run business, they have built a strong reputation over the years and have received multiple awards for their outstanding service.

We are looking for a Receptionist / Service Advisor to join our client's team. The role primarily involves managing the reception area and acting as the first point of contact for customers.

They pride themselves on their friendly, supportive work environment and their commitment to maintaining a high level of customer satisfaction. Their team is close-knit and collaborative, ensuring that every team member is valued and supported in their role.

Key Responsibilities as a Service Receptionist / Advisor:
  • Providing excellent service to customers face-to-face and over the phone
  • Booking in customers for vehicle service, MOT, and repairs
  • Performing administrative duties and maintaining accurate records of work
  • Keeping customers updated on their service journey with the company
Candidate Requirements for this Service Receptionist / Advisor role:
  • Good technical knowledge
  • Friendly, positive, and confident demeanor
  • Ability to effectively manage reception and advisory responsibilities
  • IT literate with experience in a reception/admin role
  • Knowledge of the automotive industry is a plus
Why Join our client as a Service Receptionist / Advisor?
  • Join a well-regarded, award-winning garage with a strong local reputation
  • Be part of a family-run business that values and supports its employees
  • Enjoy a friendly and collaborative work environment
  • Competitive salary and bonus structure
  • No weekend work, allowing for a good work-life balance
If this vacancy sounds interesting to you and you'd like to find out more, please contact Lewis Fagen at Perfect Placement today.
Apply
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