- Starting salary up to £28,500 per annum however this is based on experience and current earnings.
- Opportunity to earn additional earnings by upselling providing a very rewarding OTE of £33,000+ but this is uncapped!
- Monday to Thursday 8:00am to 5:30pm, 8:00am to 5:15pm on a Friday. 1 in 4 Saturday mornings 8:00am-12:30pm paid additionally at time and a half.
- Opportunity to work with a local family-run car dealer group, and work for the longest-standing dealership for its franchise in the UK!
Reporting to the Group Service Manager, you will work alongside a team of Vehicle Service Advisors and a large workshop team and be responsible for providing a proactive service to customers requesting to schedule their vehicles for service, maintenance or repair work and arranging, where necessary, a courtesy vehicle. As a Vehicle Service Advisor, you will greet customers in the Service Department, extensively liaise with the workshop to monitor and chase work in progress, keep customers informed of the progress of their vehicle, and up-sell on additional products and services where possible.
The successful candidate will be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Strong organisational skills along with IT literacy (any experience with Kerridge/ADP preferable) would be of high priority. Due to the nature of this role, recent or current experience as a Vehicle Service Advisor or a similar role within the automotive industry would be highly advantageous however it is non-essential. You will be required to adhere to the Manufacturers Standards and a general knowledge of warranty procedures would be advantageous but is not essential.
What's in it for you? For your hard work as a Service Advisor, our client is offering:
- Starting salary up to £28,500 per annum however this is based on experience and current earnings.
- Opportunity to earn additional earnings by upselling providing a very rewarding OTE of £33,000+ but this is uncapped!
- Overtime is to be paid additionally at time and a half rate.
- 22 days annual leave plus the 8 bank holidays.
- Loads of staff benefits: employee car benefit scheme, manufacturer accredited training, nest pension scheme and much more.
- Fantastic career prospects with a reputable car dealer group that has been operating in the UK for over 90 years.
- Working hours are Monday to Thursday 8:00am to 5:30pm, 8:00am to 5:15pm on a Friday. 1 in 4 Saturday mornings 8:00am-12:30pm paid additionally at time and a half.
Our team of Automotive Recruitment Consultants all share a passion for finding our job seekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.